Thursday, May 30, 2013

Êtes-vous prête à prendre votre retraite ?

8 questions à se poser...

La manière d'envisager et de vivre la retraite sera différente pour chacun d'entre nous, selon nos expériences, nos acquis et notre manière de vivre. Cette période de vie peut être l'occasion de se redéfinir et de prendre un nouveau départ. Le Dr Yaniv M. Benzimra propose ici huit questions à se poser pour savoir si on est psychologiquement prêt à effectuer cette transition importante.

La retraite ouvre un nouveau chapitre de vie et donne l'occasion de faire ce qu'on avait mis de côté. Les retraités ont en moyenne 33 % plus de temps libre. Qu'allez-vous faire de votre temps ?

Êtes-vous prête à prendre votre retraite ? - Article Le Lundi

Wednesday, March 20, 2013

Secrets of Assessment Centre Design

An Assessment Centre is an excellent tool for identifying leadership potential, executive development or succession planning.

Assessment Centres can be made up of job simulations alone or combined with other tools such as psychometrics, 360-degree feedback and a competency-based interview.

Where the aim is development only, self-report questionnaires and periodic feedback during the program are also useful.

To be effective, an Assessment Centre needs to mirror a target job or level in the organization. It needs to present participants with stretching challenges similar to those they would face in that job or at that level. Assessment Centre exercises are simulations of the most critical challenges that must be dealt with effectively at the target level.

Assessment Centres can simulate any job, including sales or customer service roles and all levels of management. For the latter, maximum benefit is obtained when the first level of management is the target. This is where we get the classic problem: "When I promoted Jim, I lost my best sales person and gained a poor manager."

The challenging transition from individual contributor to manager

To decide how best to assess the potential to move successfully to a first management role we need to explore why failure is so common in this context.

Usually, employees are promoted because they excel at their current jobs. Following orthodox wisdom, they like to play to their strengths. Under the pressure of a higher profile role, many revert to type and continue to do what they do best, failing to realize that they need new skills for an entirely new role. Being good at their individual contributor roles means having high standards of performance. This positive work ethic, however, can combine negatively with their need to prove themselves in their new role as manager, leading them to do too much, be too directive and over use their formal authority.

With the pressure to prove themselves, it is tempting to manage the newly inherited team too closely, thus working more as a lead hand than as a leader. When their controlling approach runs into resistance, the frequently used way out is to "sweep aside" inherited team members, hence the widely used label: "new broom". This is a huge waste of talent and money.

Friday, January 11, 2013

Some tips for our resolutions for 2013

Here we are again. I know, some of you are saying "Already?" The holidays are over and it's time for resolutions for the New Year!

A U.S. study (University of Scranton, Journal of Clinical Psychology) reports that nearly half of all Americans (45%) made a resolution this year... but more than half will break them in the coming months. Indeed, only about 8% ever reach their goals. But why is it so difficult to keep our resolutions?

Here are a few tips to help you make 2013 a year in which you succeed in making and keeping them!

  • Don't try to change more than one behaviour at a time (and a maximum of 2-3 during a year);
  • Take time and carefully choose a "real" resolution;
  • If you really want to change a behaviour, stop and think about HOW to do it: what do you have to focus on to achieve your goals?
  • Our objectives should be "SMART":
    1. Specific (loose how many pounds/kilograms; take what specific course, etc.).
    2. Measurable (eat five servings of vegetables every day, or take a 15 minute walk, three nights/week, etc.).
    3. Attainable (stop overnight or gradually?)
    4. Realistic (lose 10 lbs in a week? Really?)
    5. Timely (reachable by June 1, 2013, for example)

Change, when it occurs is usually accompanied by a process of mourning for what had been (I can no longer eat chocolate while watching a movie, for example). Denial, or resistance, is the first stage of change. The greater the resistance, the more individuals may rebel or abandon (or become demotivated or discouraged). Our challenge is a mental one: to move from “change" to "continuous adaptation" (for example, a strict diet versus adopting a healthy lifestyle and healthy eating habits).

According to Prochaska and Di Clemente (1999), change is a cyclical process. Thus, the cycle of Prochaska outlines six stages of change:

Tuesday, January 8, 2013

Quelques trucs pour nos résolutions de 2013

Bon. Nous y revoilà. Déjà, diront certains. Les Fêtes sont terminées : place aux nouvelles résolutions ! Une étude américaine (University of Scranton, Journal of Clinical Psychology) rapporte que près de la moitié des américains (45%) prendront une résolution cette année... mais que plus de la moitié de ceux-ci l'abandonneront en cours d'année. On explique qu'environ 8% des gens atteindront complètement leurs objectifs. Mais pourquoi est-ce si difficile de respecter nos résolutions ? Voici donc quelques mises en garde pour vous aider à les maintenir, et à faire de 2013, une année remplie de réussites !

  • On ne doit pas « s'attaquer » à plus d'un comportement à la fois (maximum de 2-3 dans l'année);
  • Il faut s'accorder du temps et (bien) choisir une « vraie » résolution;
  • Si on souhaite vraiment changer un comportement, il faut s'arrêter et penser au COMMENT FAIRE pour y arriver : quels moyens allons-nous privilégier pour atteindre nos objectifs ?
  • Nos objectifs se doivent d'être « SMART », c'est-à-dire :
    1. Spécifiques (combien de livres/kg; prendre un cours de quoi exactement, etc.)
    2. Mesurables (mangez 5 portions de légumes à tous les jours, ou faire 15 min de marche, 3 soirs/semaine, etc.)
    3. Atteignables (arrêter du jour au lendemain ou graduellement ?)
    4. Réalistes (perdre 10 lbs en une semaine ? Vraiment !?)
    5. Temps alloué / limite (pour les atteindre : d'ici le 1er juin 2013 par exemple)

Lorsqu'un changement s'opère, il s'accompagne pour les individus concernés d'un processus de deuil des situations antérieures (je ne me permets plus de manger du chocolat en regardant un film, par exemple). L'étape de déni, étape primaire du changement, se manifeste par des résistances au changement. Plus ces résistances sont grandes, plus les individus risquent de tomber dans des comportements tels que la rébellion ou l'abandon (démotivation, découragement). Notre défi, est de l'ordre mental : passer du concept de « changement » à celui « d'adaptation permanente » (ex : suivre une diète vs adopter de saines habitudes de vie et de saines habitudes alimentaires).

Selon Prochaska et Di Clemente (1999), le changement est un processus qui fonctionne de manière cyclique. Ainsi, le cycle de Prochaska définit en 6 étapes le changement de comportement :

Monday, November 26, 2012

Retirement: Achieving Financial, Physical and Psychological Well-being

A recent Society for Industrial and Organizational Psychology (SIOP) White Paper entitled "Achieving Well-being in Retirement: Recommendations from 20 Years' Research" by Mo Wang (University of Florida) and Beryl Hesketh (University of Western Sydney/Macquarie University) recommends the following for those contemplating retirement:

"...maintaining good health, actively engaging in financial planning for retirement, having realistic estimates of longevity, being clear on one's financial goals in retirement, and participating in paid employment after retirement are all realistic ways of achieving fiscal well being."

The authors also conclude that it is important for individuals to take the initiative to improve both their knowledge and understanding of financial matters, and of work-related skills and knowledge.

In terms of achieving physical well-being in retirement, the authors note that "having good health behaviours and habits in retirement is critical for their physical well-being." They recommend that individuals engage in certain daily levels of physical and/or cognitive activities. The latter could include leisure activities such as dancing, playing board games, reading, doing crossword puzzles and playing an instrument. All stimulate learning in the brain and may reduce the risk of dementia.

Monday, October 22, 2012

Retiring Early (or Simply Retiring)? Are You Ready For It?

Almost 15 years ago (time goes by quickly), I took early retirement from the public service when the federal government offered many of us a "golden handshake".

At the time — it sounded wonderful. I planned on returning to teaching and to paint in my spare time — a lot of spare time. Supply teaching turned out to be a lot different from what teaching had been when I was fresh out of university, and I could have starved as an artist — lots have — although it is still a great pastime.

Like me, early retirement is viewed by many (especially before the age of 60) as a career change or an opportunity to try different things, to take on part time or contract work, to learn new things, to share knowledge, and so on, instead of it being the end of your work life.

Still, perhaps the biggest complaint about retirement — either early or regularly-scheduled retirement — is boredom. Not having enough to keep you busy or enough meaningful things to do. Lunches with old friends and golf games every day may wear thin over time. That's why it's important to have outside interests — volunteer activities, hobbies and the like.

Not having any work stress may sound wonderful for someone who retires at 65 or older but for someone who retires early — say at 50 — and for someone who retires from a challenging work world — too little stress can create problems of their own. For example, stress researchers have underlined that a minimal level of stress is required to motivate people to perform tasks more efficiently. Not having this type of "minimal" stress can create a void which is hard to fill.

When I retired early my wife was still working. Having me around the house all the time created its own sorts of problems. There were also expectations that I should be doing more around the house. And often I found myself interrupting her routines. After six months of this, she asked me to find something meaningful to do outside of the house! Her exact words were — "go find another job!".

Friday, August 31, 2012

Managing Stress and Balancing Work Demands

It has been reported that disability claims related to mental illness (including claims for acute stress reaction, depression, adjustment disorders, anxiety and PTSD) in the federal public service continued to increase last year and accounted for 48 per cent of all claims filed.

Stress: Among an Employee's Worst Nightmares

Has your job ever drained you to the point of emotional and physical exhaustion? Does this feeling of weariness go on for days, weeks, or even months? If so, you could be stressing yourself beyond the breaking point.

Longer-term or chronic stress — indeed, any significant amount of work stress — can have debilitating physical and emotional outcomes, and can wreak havoc upon an unsuspecting employee. It has been shown that stress occurs not only among those who are highly motivated and committed but also among those who are not. We also know that employees, both in the private and public sectors, may experience stress in varying degrees.

Job demands can create or trigger mental health problems, including stress and anxiety. As such, it is important for employees to learn how to recognize and to guard against factors that cause these problems, or to make adjustments to working conditions and practices that may be causing them.

Is your work stressing you out? Should you tell your manager?

Is it in the interest of the manager, to whom you report, to help you, as an employee, deal with stress in the workplace? The answer is a definite "yes".

Chances are, if managers are paying attention, they already know there's something wrong. They can sense the difference in your behavior in meetings, and see it in the quality or precision of the work you're producing. A manager may ask what's wrong or try to find out informally, but some may not know what to say even when they recognize that you may need help. In that case, it may be up to you.

Friday, June 1, 2012

Looking for a New Job? Tips for Applicants

You are looking for a new job and, in turn, employers are looking for qualified candidates.

Many of these tips for job searchers are not new. However, following some or all of them could make a difference for you as a potential candidate.

CV/Resume:

While content is key, the format of your CV or resume can also be important. Keep it simple but attractive.

  • Include objective statements only if requested by potential employers. Otherwise, they don't add anything of value to your resume.
  • If you have not completed your university degree or diploma program, don't make it look like you might have. Simply indicate the current status of your studies or expected completion date.
  • Don't just list your title, length of time in a position, and tasks, include your key accomplishments and results, as well.
  • Include information about new skills learned or used in various positions.
  • Indicate what you did in the job; not what the team or the unit did.
  • List jobs you have held in chronological order, starting with the most recent. Include only the relevant, not necessarily all your job experiences.
  • Avoid acronyms other than those in common use.
  • Be positive.
  • Use simple language. And proofread (or have someone do it for you, or both).
  • Research other sources on CV/resume writing.

Monday, May 28, 2012

Job loss from the manager's perspective...

Laying off an employee is often a difficult experience for managers. It is a painful task which can put them through a whole range of emotions (e.g., sadness, relief, disappointment, uncertainty, powerlessness, anger, fear, etc.). To deal with this experience the best way possible, it is important to prepare properly before announcing the news, gather information and understand the hardship that may be caused, both to you the manager and to the employees losing their job.

Here are a few strategies that can help you announce a job loss to the person who will be leaving and to the rest of the team.

Announcing the news to departing employees

It is important to always show empathy and compassion when informing employees that they will be losing their job. Garderet (2005) has developed a model to guide physicians who have to tell patients that they have cancer. We have adapted that model to a job-loss situation:

Announcing a job loss

  • Prepare for the meeting: allow sufficient time, find a quiet, discreet location, announce the news in person, etc.
  • Understand what the person already knows about the situation.
  • Provide information in a brief, concise and encouraging way.
  • Respond with empathy to the person's emotional reactions.
  • Summarize what was said, and talk about the next stages.
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