It has been shown that change management is a carefully planned and systematic way of formulating, communicating, and implementing change in an organization.
A key element of the change management process is the enabler, or a professional who creates a constructive environment in which change can happen effectively and efficiently.
So what are the skills and qualifications of a change enabler?
- An in-depth understanding of how people go through the change process.
- Familiarity and knowledge of change management concepts, principles and methodologies.
- Understanding of project management theories, principles, methods and practices.
- Outstanding written and oral communication skills.
- Ability to work effectively at all levels of an organization.
- Strong, active listening skills.
- Keenly-developed problem solving and root cause identification skills.
- Acute analytic skills and decision-making abilities.
- Commitment as a team player and the capacity to work with, and through, others.
- Facility in influencing others and moving toward a shared vision and goals.
- Involvement with other change efforts — both large and small — and previous change management experience.
It's natural that most individuals react with caution and with concerns when changes are being planned or occurring in an organization since they may have an impact on their future, security and organizational fit.
But change occurs and it affects people, often in stressful ways. The real challenge for the enabler is how to get over the resistance of those who don't want to change.
At Y2CP we are the professional and experienced change enablers which your organization may need right now.
Leaman Long, B.A., B.Ed.
Y2 Consulting Psychologists